When I first joined ReadyTalk, I worked alongside lead designer Nam Nguyen to build, test, and release new features for Foxden - all with the goal of acquiring and retaining new customers.
Some of my initial contributions included:
- Invite via desktop [proto.io]
- Invite via mobile [proto.io]
- Browser permissions [invision]
- Intelligent meeting summaries [static]
- In-room mobile ‘remote’ [static]
- In-room maintenance mode [static]
Process
After ~6 months with ReadyTalk, I moved into a lead design role to introduce dial-in/dial-out experiences to Foxden. The process for this feature (and any of the examples above) looked something like this:
- Research
- Ideate
- Prototype
- Test
- Launch - Monitor - Repeat
The rest of this story is still in-progress. In the meantime, please take a moment to review this prototype of the mobile app experience.
Questions?
If you’d like to learn more, please contact me